The terms on which Innovation Project Interiors works. Please read them before we begin. Where a signed proposal says something different, the proposal takes precedence.
We set out scope, timelines and budget in a written proposal and bill of quantities. Work begins after written approval and receipt of the agreed advance. Anything not listed in the proposal is not included in the price.
We use the materials specified in the proposal and carry out our own quality checks at each stage. If a specified brand or model becomes unavailable, we will propose an equivalent for your approval before proceeding.
Timelines assume the site is available and that approvals are given when requested. Delays caused by pending society or civic permissions, third-party vendors, or changes you request will extend the delivery date accordingly. We will tell you in writing when this happens.
Our workmanship warranty, including its duration, what it covers and what it excludes, is stated in your signed proposal. Manufacturer warranties apply separately to hardware, appliances and fittings, and are passed through to you.
Designs, drawings and 3D renders remain our intellectual property until the project is paid in full. We may photograph completed work and use those photographs in our portfolio; tell us in writing if you would rather we did not, and we will not.
We are not liable for indirect or consequential losses. Unless the proposal says otherwise, site insurance, statutory approvals and utilities remain your responsibility.
Either party may end the engagement in writing. You remain liable for work completed, materials already ordered, and any non-recoverable costs committed up to that date.
We would always rather resolve a disagreement by talking. If that fails, the governing law and jurisdiction are as specified in your proposal. Write to us at [email protected] in the first instance.